sa-codean hour ago
I would go a step further, cancel as soon as you subscribe. It's still valid for a month because you've paid for it!
If you ever need to use the service again just re-subscribe (and re-cancel)
In fact, what is stopping you from cancelling all your subscriptions right now? You can always buy back in when you like
BloondAndDooman hour ago
Recently cancelled something early so I won’t forget, they didn’t send my shipment even though I paid for it. They said I cancelled, tried to work with support but given after a point.
So yeah, not all companies do that.
mschildan hour ago
Did you receive your money back?
If not, time for a charge back with your card provider.
umpalumpaaaan hour ago
Charge back usually never works… at least in my case the provider never actually did it because the seller was in good standing.
radladan hour ago
Counterpoint: I've done 3 and all went through without drama.
ndran hour ago
With what credit card provider?
I've done it multiple times when a vendor wasn't behaving fairly and it always went through.
I don't recommend doing it to a vendor you plan to have business with again in the future as they might ban you (eg food delivery apps)
dominicrose31 minutes ago
Maybe you should try Paypal next time, if allowed by the seller
iwontberudean hour ago
I’ve never had an issue with charging back when they fail to deliver the product
taormina35 minutes ago
Get a credit card that isn't dogshit then. You can absolutely charge back.
MisterTea30 minutes ago
The one time I thought it would not work it did. Home depot rental generator that failed to run under load; store manager refused to test the unit under load as it was against store policy. Refused refund and instead gave me a $50 off coupon. I then called Chase, explained the situation and charges reversed on the spot. I took the coupon and bought a nice corded Milwaukee sawzall.
orsornaan hour ago
Some don't treat months as discrete units. Uber revokes your membership immediately.
everdrive15 minutes ago
>Uber revokes your membership immediately.
Sounds like a great object lesson -- this a service that is will to take your money. Better to cancel now and not look back.
3forman hour ago
Also a common practice for free trials. Adobe does that if I'm not mistaken.
Love seeing companies worth tens or hundreds of billions acting like they couldn't spare a cent from underhanded shit like that. Scrooge McDuck type of behavior, except he also had some redeeming qualities.
II2II32 minutes ago
With free trials, I can understand revoking the benefits once the subscription has been canceled. While I can understand the consumer's perspective of not wanting to be billed for future months (say if they forgot to cancel), free trials are intended to attract future customers. If a person signals that they are not going to be a future customer, why should the business offer the free service?
jonathanlydall18 minutes ago
Apple TV free trials due to new hardware (e.g. new iPhone) is like this too, I just set a reminder on my phone and cancel it one day before they’ll start billing me. The UI for cancelling is also painless.
lo_zamoyski11 minutes ago
Somewhat tangential, but I am reminded of a quote about an adjacent problem with analogous flavor from the pen of the venerable G. K. Chesterton...
'It is really not so repulsive to see the poor asking for money as to see the rich asking for more money. And advertisement is the rich asking for more money. A man would be annoyed if he found himself in a mob of millionaires, all holding out their silk hats for a penny; or all shouting with one voice, “Give me money.” Yet advertisement does really assault the eye very much as such a shout would assault the ear. “Budge’s Boots are the Best” simply means “Give me money”; “Use Seraphic Soap” simply means “Give me money.” It is a complete mistake to suppose that common people make our towns commonplace, with unsightly things like advertisements. Most of those whose wares are thus placarded everywhere are very wealthy gentlemen with coronets and country seats, men who are probably very particular about the artistic adornment of their own homes. They disfigure their towns in order to decorate their houses.'
jLaForestan hour ago
Do they also give a prorated refund? Otherwise that seems to be blatant theft
malfistan hour ago
Uber would never take any immoral action like that. They've always been upstanding citizens.
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dylan604an hour ago
What money did you give Uber in advance? Why would you have a balance needing to be refunded if you have not taken a ride?
SauntSolairean hour ago
Uber one exists as a subscription you pay with certain benefits for frequent users.
[deleted]an hour agocollapsed
Semaphoran hour ago
When I actually use a service, it's more work to resubscribe. But money is also tight enough for me that I'm on top of my subscriptions and don't have any I don't need (and when I'm unsure, I set reminders to cancel)
boplicity44 minutes ago
This is indeed my standard practice. In my head, I just tell myself "I'm buying a month."
dominicrose21 minutes ago
The Playstation store subscriptions have different tiers and within each tier different prices depending on the number of months.
These psychological tricks don't need to work every time (or on everyone) to be effective.
nojaan hour ago
Because for some subscriptions the price goes up.
8cvor6j844qw_d65 minutes ago
Had a bad experience of this with a tool where I had prepaid a full year at the old price.
They raised prices while I was on a vacation, and the first time I logged back in, I was charged the difference.
No prompt to agree or disagree, and the charge assumed a full year of usage on the new price rather than being pro-rated after I checked my old invoice.
They refunded it shortly after on their own, and then someone from their team emailed asking what I'd done on login, as if they didn't already know. Possibly a billing system glitch on their end, but the lack of any consent prompt is the part that bothered me.
Didn't renew, though I'll admit their product is solid.
jerfan hour ago
But the entire scheme here is to not have them continually. It's better to pay month+$2 in six months when you need it, than 6*month for the months you don't.
If you rotate subscriptions sensibly, they're much cheaper than the old cable model. If you're not looking, they can really bleed you out and be much more expensive than the old model.
toomuchtodoan hour ago
You can also pay ~$20/month for an online locker that'll pull the torrent for you and serve to your devices, if that's within your philosophical tolerances. People need to get paid, but I do not much care of the enterprise value of media conglomerates and the resulting enshittification. I don't mind paying for Nebula.tv (~$36/year) and PBS Passport (~$60/year), for example, to directly support those media creators, as well as sending creators fiat directly or via Patreon (Coffeezilla and Peter Santenello, for example).
jerf38 minutes ago
I have no problem with anyone just sending money if that's what they want to do; I have a number of Patreon supports also. I do strongly advocate for not letting subscriptions leak out without realizing it, and less strongly for considering whether or not you need something like Disney+ continuously or if you can rotate between it and other services.
GolfPopper18 minutes ago
I canceled a Disney Plus subscription recently (after ordering it largely to watch a specific show), because when I purchased their "ad-free" tier, I found that after paying they just replace their generic ads with their own in-house ads, which they then pretend are different from ads because they're "trailers".
Yet another example of a media company making the paid service a worse viewing experience. (For me, the money isn't the point. My time is limited. I'd happily pay more for the handful of things I have both time and desire to watch. But charging me extra for no ads, and then shoving stuff in my brain anyway, is simultaneously both petty and beyond the pale.)
sublinearan hour ago
The core value for most subscription services is their convenience. There's usually another less convenient way to get the same thing cheaper or free.
Most people are literally paying so they don't have to set all that shit up again and the cost is trivial to them.
If that's not you, fine, but my point is that nobody is "right" about this topic. Services exist because they make money.
throwaway2027an hour ago
I saw some small business owner complain about this behavior on twitter some time ago and he mentioned he only saw non-Americans do this and it made him really mad or something and he didn't provide the service and banned them or something. Funnily enough I do think this happens so sometimes I cancel instantly and sometimes deliberately wait until there are a few days left on the subscription exactly out of paranoia behavior that you'll get a worse service or something, that they must have some database field early cancel and mess with you or something.
bji9jhffan hour ago
Why would they salt their own field it's hard to understand
m46321 minutes ago
I think costco membership has two reasons...
Yes, the people who "subscribe" to costco are more loyal, etc.
But it also excludes. The general public is probably a lot more labor-intensive for costco, and they eliminate that.
IFC_LLCan hour ago
A very simple handling:
Buy a domain. Get Proton, or Apple, or any other custom-domain email service.
Setup catch-all incoming mail.
Every merchant receives an email like [email protected]
Then you can either sort those out, or if they are malicious and not deleting you from your email lists, you can block the incoming traffic on that email.
This way you still can verify your email, comm stays private and you can have your own peace of mind, but you don't have to keep the spam in your primary inbox.
hundchenkatzean hour ago
This is good advice for email/newsletter subscriptions, but that isn't what the article is about.
cube00an hour ago
Highly recommend this, I no longer need any spam filtering following this approach.
My old Gmail would be loaded with spam and the filter would screw up and mislabel legitimate mail. Now, no spam at all.
It also helps when your email is involved in a data breach which is becoming the norm now.
Although be prepared for awkward in person interactions when a business wants your email. Everything from "no, your email silly not mine" to "I own this business name you can't have it in your email address"
CachedaCodes39 minutes ago
It's def good advice.
I've been doing something similar with Firefox relay to have proxy emails that I can regenerate if needed, it worked well but not for every site. Recently I've been testing SimpleLogin and it worked every time, it's by Proton.
iLoveOncall41 minutes ago
You obviously didn't read the article at all since it's about paying for subscriptions.
srigbok36 minutes ago
[flagged]
rectang39 minutes ago
Companies who wish for more casual subscribers should support services (such as Apple App Store subscriptions) and anti-dark-pattern laws which reassure the public that unsubscribing will be easy.
Then the complacency and other psychological effects that this article seeks to inoculate users against will be maximized.
winddudean hour ago
Kinda' ironic posting a service that promotes two types of casual subscriptions, inbox clutter, and "micro transactions"
everdrive11 minutes ago
It's the most HN technology there is: "Has technology caused problems in your life? Well good news, this additional technology sits at the top layer to protect you from the prior technology."
sdoeringan hour ago
Especially when one considers how friggin difficult this service makes it to cancel a (paid) subscription.
shmubluopan hour ago
yeah. would love other recommendations for similar services that handle it better if you have any
xg15an hour ago
Can be extended to social media accounts as well.
elzbardicoan hour ago
Nowadays I am adopting the "Mom Strategy for Subscriptions (TM)": Eat what is in your plate before asking for more stuff.
atulatulan hour ago
I tried this idea for the books and gave up. No rules for book purchases.
But for something like netflix, I create a list. And when I start repeating something like Seinfeld, Breaking Bad, etc. rather than not-yet-watched items from the list, I cancel the subscription. And I don't renew till some time passes (6 months). Only then there are a few different movies/ series I can add to the list.
cocodill15 minutes ago
[flagged]
musha68kan hour ago
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