I spent 15 years doing biohazard remediation — cleaning up after suicides, homicides, and unattended deaths. Watching families navigate the aftermath with zero guidance, while contractors and estate attorneys circled, pushed me to build this.
WhenItHappens gives families practical, free guidance: what to do in the first 24 hours, insurance coverage basics, avoiding predatory cleanup bids, probate/property steps, and grief support resources.
Built with static HTML/CSS on Netlify, Twilio for 24/7 intake, and Stripe for directory subscriptions.
I’d love feedback on both usefulness and clarity from the HN community.